Concierge Care -FAQ

What is included in the concierge membership?

The concierge membership provides a more accessible relationship with Dr. Kermani and more time during your visits.

New patient appointments are scheduled for 60 minutes, and follow-up visits are scheduled for 30 minutes.

Members also have direct access to Dr. Kermani and their Care Coordinator when something needs attention. Your Care Coordinator can help with referrals, communication with specialists and diagnostic facilities, and issues that may arise as you move through the healthcare system.

How much does the concierge membership cost?

Membership is $3,000 per person annually.

Couples who enroll together receive a 10% discount, bringing the combined annual membership to $5,400.

Optional services are available for members who would like additional assistance, including Personal Appointment Management and House Call Access.

What is Personal Appointment Management?

Personal Appointment Management is an optional service for members who prefer not to manage the scheduling of their outside medical appointments themselves.

You provide your availability, and our team schedules your specialist, imaging, and diagnostic appointments and communicates the arrangements directly to you.

Personal Appointment Management is available for an additional $500 annually.

How is concierge medicine different from traditional primary care?

The concierge model allows Dr. Kermani to care for a smaller group of patients and spend more time with each person.

Appointments are longer, communication is more direct, and Dr. Kermani is able to remain closely involved as your health needs change.

How long are appointments?

New patient appointments are scheduled for 60 minutes.

Follow-up appointments are scheduled for 30 minutes.

The additional time allows Dr. Kermani to review concerns more thoroughly and discuss changes in your health without the pace of a shorter traditional office visit.

What does my Care Coordinator help with?

Your Care Coordinator is included as part of your concierge membership and serves as a direct point of contact within the practice.

If a referral is delayed, you are having difficulty reaching another medical office, or something related to your care needs attention, your Care Coordinator can step in and help move the issue forward.

You do not have to figure out whom to call or navigate the healthcare system on your own.

What happens if I need a specialist or have difficulty getting an appointment?

Dr. Kermani remains your primary care physician while specialists are involved and continues to keep sight of your overall health.

If a referral stalls or you are having difficulty obtaining an appointment, your Care Coordinator can follow up with the appropriate office and help address the issue.

Does concierge membership replace my health insurance?

No. Concierge membership does not replace health insurance.

You should continue to maintain your health insurance for medical services that may be covered under your plan, including specialist care, hospital services, diagnostic testing, prescriptions, and other healthcare needs.

What happens if I go to the emergency room or am hospitalized?

If you are hospitalized, Dr. Kermani remains involved in your care and can communicate with the hospital team when appropriate.

He also follows your progress through discharge and helps maintain continuity as you return to your outpatient care.

Can family members be involved in my care?

Yes. With the patient’s permission, designated family members can be appropriately informed and involved.

This can be especially helpful for older adults or patients whose family members assist with their healthcare.

Can I meet Dr. Kermani before deciding whether to join?

Yes. We offer a complimentary Meet & Greet with Dr. Kermani so you can learn more about the practice and ask any questions you may have.

It is an opportunity to decide whether Kermani Concierge Medicine feels like the right fit for your care.

Have Another Question?

If you have a question that wasn’t answered above, I’m happy to help. Please feel free to contact me directly.

Parissa Kermani Care Coordinator

Call Parissa: 725-587-7742